Service Reviews For Sport Clips Haircuts of University Place

3 rating

Wait times are always too long. Usually only one person working, while others are on break or lunch. Lobby was full and I was the next customer in line. She finished with her customer, then made a call to manager about register issue, then clean the floor around chair, then called my name - but said she needed to step outside for 2 minutes. What? I waited 36 minutes (17 minutes after scheduled estimate) while 4 people waited behind me. Second gal came back from lunch. I would think that if one more person was on, the service could be much better. Haircut was fine.

3 rating

I like this place, but today I checked in online and arrived within 10 minutes. The online app stated there was no wait. It was 12:30 ish and only 1 stylist with 3 men waiting. My name was first on the list so I waited about 5 minutes then asked the stylist if he was the only person working today. I was told the other stylist was out to lunch and it would be another 10 minutes. Alot of us guys use our lunch break for a haircut. I am just upset that I have to plan my haircut over again. Great Clips offers on line checkin too and they usually have 3 or more stylists. I have been to this location twice and never experienced this issue. Gonna have to rethink another visit.

Rated 3.0 out of 5.0 based on 2 Client reviews

3
Jeff M. | July 12, 2019 Service

"Wait times are always too long. Usually only one person working, while others are on break or lunch"

3
Mike S. | April 4, 2019 Service

"I like this place, but today I checked in online and arrived within 10 minutes. The online app state"